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Your Representative:  PHILIP LUNDE    (pl-sales@usa.com)
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FAQ

What should I do if someone goes inactive in my sales organization and they are in a key location in one of my sales teams? Can I replace them myself?
No you cannot replace them yourself. We will insert the data for you to do the replacement. Just send an email to support@nuskyway.com with their information.
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What are the specifics of NuSkyWay Downloads?
A person that purchases a $19.95 golf download or racing download will receive play credits and a full download of the game. The play credits enable people to play in golf tournaments or races against other people.
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When someone plays the download from my site can they really win those prizes?
Yes, We put up weekly tournaments for any players to join. The grand prize of most of them is Instant Gold cards. Every card is a winner. Each card is insured to pay up to the grand prize of $50,000 USD.
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Can I put up my own tournaments for game players?
Not at this time.
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Upon signing up to join NuSkyWay, I put in a userid. Is this permanent?
Yes, this will be the code you include on all of your websites and you will use to sign up new distributors.
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Can I change my user ID?
You cannot change your user ID once it has been created.
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I just signed up in NuSkyWay and lost my userid and password.
Please email support@nuskyway.com and tell us your name. We will email your User ID and Password to you.
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Is it possible to track our Weekly Bonuses?
Yes. You will see all of the volume in your right and left sales teams.
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Can we see my entire NuSkyWay organization with those positions that can pay Matching Bonuses?
Yes. This is shown in your back office.
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What forms of payment do you accept?
You have 5 ways to pay for your NuSkyWay website, Mastercard, VISA, American Express, Speedy Wallet and Money Bookers.
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Can I sign up using a checking account?
No. When you sign up you need a credit card or debit card.
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Where can I find the conference call schedule?
The conference calls are listed on the conference call link on the home page.
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I cannot explain the pay plan, can you help.
You have only 2 sales teams. One team is on your right and one team is on your left. Your right and left teams were formed when you made your first 2 sales. As those teams grow, sales volume accumulates. When one team has $300 in volume and the other team has $600 in volume, you are paid $50. No volume is ever lost in either team.
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I have a billing problem. I received an email saying you could not collect my game website charge. What do I have to do?
You need to email support@nuskyway.com with updated credit card information.
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What do I need to do to cancel my account?
To cancel your account send an email to support@nuskyway.com. You need to state you wish to cancel and the User Id(s) you wish to cancel.
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How long do I have to cancel my account and still receive a refund?
You have 3 business days to cancel your account. Weekends do not count as business days.
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When I log in, I see 2 different sales reports for my sales teams, what is this?
You have your right and left teams for Weekly Bonuses. This is shown so you can see your weekly bonuses.

You have a report that shows all those people you personally sponsored (your children) with those people they sponsored (your grandchildren), plus your great grandchilden. This is shown so you can see your Matching Bonuses.
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In order to be qualified for the weekly bonusus you must have 1 sale on each leg.

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